If you have not received an item but it is showing as delivered please contact us as soon as possible and we will lodge an enquiry with the courier company on your behalf.All delivery targets are based on Go Sweet Spot/Courier targets.Please allow extra time if your order is time critical. During busy periods please expect potential delays, especially during Christmas.Please note – due to track and trace we do NOT send to PO Box addresses.All orders are sent via courier and can be tracked easily and at any time using your tracking number.After placing an order, you should receive an email confirmation and delivery tracking number when the courier collects the parcel – please check junk e-mail folders for the email also.Our courier company is Via Go Sweet Spot and we use Post Haste Couriers.Orders placed over a Public Holiday will be processed on the next working business day.Orders placed over the weekend OR on a Friday after 12pm will be processed first thing Monday morning.Orders are delivered via CourierPost or Post Haste couriers in most cases. If you order between Monday – Friday before 12pm we aim to get your order to you the next day (allow an extra day for rural delivery) We only deliver to physical addresses within mainland New Zealand - rural. However, the delivery can take an extra 2 days to get to you. We do not charge extra for dangerous goods. Please note – due to track and trace we do NOT send to PO Box addresses. FREE shipping on orders over $50 NZ wide.Below are our shipping guidelines so you know what to expect! By signing for a parcel without expressly stating such notifications, confirms it has been received by the consumer in good condition.Our aim is to get your amazing products out to you as soon as possible. When receiving a consignment that maybe torn open, badly crushed etc please be sure to note this when signing for the goods for your own protection and coverage. Du berätst unsere Fachbereiche (Produktmanagement und Marketing) kompetent in allen Datenerhebungsangelegenheiten und. Du erstellst Tracking- und Messkonzepte und standardisierst und optimierst die Möglichkeiten der Datenerhebung. Please be aware that by requesting this service be removed, you are acknowledging that de Spa Cosmetics Ltd is not accountable for any lost or stolen orders and that your order will not be covered by our insurance policy. Als Web Analyst bist du für die Analyse und das Tracking unserer digitalen Produkte (Web und App) verantwortlich. If for any reason you wish to have ‘signature required’ removed from your order, please note this in the shipping instructions of your order. Please note, if for any reason we are unable to meet this 24 hour dispatch turnaround we will contact you to advise.Īll orders are sent via traceable method with signature required upon delivery. However if you place an order over a weekend or public holiday it will be processed within 24 hours of the first working day. New Delhi, Apr 21 (IBNS) The Supreme Court on Monday issued a notice to the Goa government seeking the latters response on why former Tehelka Editor-in-Chief and sexual assault accused Tarun Tejpal should not be granted bail. Orders will be processed and ready to be sent within 24 hours of the order being placed. If a product is being returned due to an incorrect delivery or fault of de Spa Cosmetics, we will provide a courier label for the return of the goods.Īll deliveries are Freight Free for orders over $50 and within New Zealand ONLY and are sent signature required courier through Post Haste Couriers NZ. Re-package the product in its original packaging (remember to include the completed Product Return Form) and courier back to us at the address provided on the return form. We will send via email a Product Returns form to be completed. Please follow the instructions below to initiate the return:Ĭontact us on 0800 768 497 or email to explain your concern, so we can achieve the best outcome for you. Please note we will not except a return after 30 days or if the product has been used. In the event that you are not completely satisfied for any given reason, we will provide you the choice of a full refund, a credit note on your account or the exchange of another product to the same value, within 30 days of receiving the product.
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